These terms govern your use of all LuckyGene services, products, games, and digital platforms. Please read them carefully.
Last Updated: June 2025 · Effective: June 2025
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("you" or "Client") and LuckyGene Indie Studio ("LuckyGene", "we", "our", or "us"), a company registered in England and Wales. They govern your access to and use of our website at luckygene.net, our games, digital products, development services, and any related platforms or applications (collectively, the "Services").
By accessing our website, downloading our products, engaging our services, or creating an account, you confirm that you are at least 16 years of age, have read these Terms, and agree to be bound by them. If you are acting on behalf of a company or organisation, you represent that you have authority to bind that entity.
If you do not agree to these Terms, you must immediately cease using our Services.
LuckyGene provides the following categories of services and products:
All services are subject to separate project agreements where applicable. We reserve the right to modify, suspend, or discontinue any Service at any time with reasonable notice.
Certain Services may require you to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us immediately at security@luckygene.net if you suspect any unauthorised access.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain inactive for an extended period.
All development projects begin with a consultation to define requirements, scope, and objectives. We will provide a written proposal detailing deliverables, timeline, and pricing. Work commences only after both parties have signed a service agreement and the initial deposit has been received.
Unless otherwise agreed in writing, the following milestone-based structure applies:
We accept bank transfer, PayPal, Stripe, and cryptocurrency (Bitcoin, Ethereum). Invoices are due within 14 days. Late payments accrue a 2% monthly service charge and may result in project suspension until the outstanding balance is cleared.
Any changes to the agreed scope must be submitted in writing and will be subject to a revised proposal. We are not obligated to implement out-of-scope work without a signed change order.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download and use our games and digital products for your personal, non-commercial use. This licence does not include the right to sublicense, sell, resell, copy, modify, or create derivative works.
Some games may offer optional in-app purchases. All purchases are final unless required otherwise by applicable consumer law. Virtual currency, items, and rewards have no real-world monetary value and cannot be transferred, sold, or exchanged outside the game.
You agree not to use cheats, exploits, automation software, bots, hacks, or any unauthorised third-party software that modifies or interferes with our games. Violations may result in immediate account termination without refund.
Gene Watches watch faces are licensed for personal use on WearOS-compatible devices only. Redistribution, resale, or modification of watch face files is strictly prohibited.
The $LGene Nexus token and any associated blockchain features are provided for utility purposes within the LuckyGene ecosystem. They do not constitute financial instruments, securities, or investment products. Participation in any token-related activity is at your own risk.
Blockchain transactions are irreversible. We are not liable for losses arising from user error, wallet mismanagement, network failures, or market volatility. You are solely responsible for complying with the laws of your jurisdiction regarding cryptocurrency.
All content on our website and within our products — including but not limited to software, game assets, artwork, logos, trademarks, text, and design — is owned by or licensed to LuckyGene and is protected by UK and international intellectual property laws. Nothing in these Terms transfers any IP rights to you.
Clients retain full ownership of all content and materials they provide to us. Upon receipt of full payment, clients receive ownership of custom-developed deliverables as specified in the service agreement. We retain the right to use completed work in our portfolio unless explicitly agreed otherwise in writing.
Projects may incorporate open-source libraries and third-party services subject to their respective licences. We ensure all such components are appropriately licensed for the intended use.
You agree not to use our Services to:
We maintain strict confidentiality over all client project information, business data, and proprietary materials. This obligation extends to all team members and subcontractors. Clients must similarly keep confidential any non-public technical information, pricing, or methodologies shared by LuckyGene.
We warrant that our development services will be performed with reasonable skill and care in accordance with industry standards. We provide 30 days of complimentary bug fixes following project delivery.
Our games and digital products are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or free of viruses.
To the maximum extent permitted by applicable law, LuckyGene's total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the greater of: (a) the total amount you paid us in the 12 months preceding the claim, or (b) £100.
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunities, even if we have been advised of the possibility of such damages.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.
Either party may terminate a service agreement with 14 days' written notice. Upon termination, you remain liable for all fees accrued up to the termination date. We may terminate or suspend access to our Services immediately and without notice if you breach these Terms, fail to make payment, or engage in conduct that we reasonably consider harmful to us or other users.
We encourage you to contact us first to resolve any dispute informally. If a resolution cannot be reached within 30 days, disputes shall be referred to binding arbitration under the rules of the London Court of International Arbitration (LCIA), with proceedings conducted in English in London.
Consumer users in the UK retain the right to refer unresolved complaints to the relevant Alternative Dispute Resolution (ADR) scheme or the UK courts.
These Terms are governed by and construed in accordance with the laws of England and Wales. Subject to the arbitration clause above, both parties submit to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. Material changes will be communicated via our website or by email at least 14 days before taking effect. Your continued use of our Services after the effective date constitutes acceptance of the revised Terms.
For questions or concerns about these Terms:
LuckyGene Indie Studio
Email: legal@luckygene.net
Address: 2 Elswick St. SW6 2QR, London, UK
Response time: within 2 business days
